Description

Job Title: Restaurant Supervisor

Location: Dubai, UAE

Employment Type: Full-time

Job Description:
We are looking for a dynamic and experienced Restaurant Supervisor to join our team. The ideal candidate will be responsible for overseeing daily restaurant operations, ensuring exceptional customer service, and maintaining a positive and efficient work environment. If you have strong leadership skills, a passion for the hospitality industry, and a commitment to delivering an outstanding dining experience, we encourage you to apply.

Responsibilities:
Oversee and manage the restaurant’s daily operations, including staff scheduling, shift assignments, and ensuring compliance with health and safety regulations.
Train, supervise, and motivate restaurant staff, providing guidance and support to maintain high levels of customer service and efficiency.
Monitor and maintain restaurant cleanliness and organization, including the dining area, kitchen, and storage spaces.
Address customer inquiries, concerns, and complaints promptly and professionally, ensuring a positive and satisfactory resolution.
Collaborate with the management team to develop and implement strategies for improving restaurant sales, customer satisfaction, and employee engagement.

Qualifications:
Proven experience in a supervisory role within the restaurant industry. A degree in hospitality management or a related field is preferred.
Strong leadership and interpersonal skills, with the ability to effectively communicate and motivate a diverse team.
Solid understanding of restaurant operations, including food and beverage preparation, customer service standards, and inventory management.
Excellent problem-solving abilities and a proactive approach to resolving issues and ensuring a seamless dining experience for customers.
Flexibility to work during weekends, evenings, and holidays as needed.

Benefits:
Competitive salary and benefits package, including health insurance and paid time off.
Opportunities for career growth and advancement within a successful and growing restaurant chain.
A positive and collaborative work environment that values teamwork, innovation, and excellence in customer service.