Description

 Job Opportunity: Customer Service Representative 

Location: Dubai, UAE

Job Type: Full-time

Job Description:
Join our team as a Customer Service Representative and be the voice of our company! We are seeking enthusiastic and customer-focused individuals to provide excellent service and support to our valued customers.

Responsibilities:

Handle customer inquiries and provide accurate information
Assist customers with product or service-related concerns
Process orders, returns, and exchanges
Resolve customer issues promptly and professionally
Maintain a positive and empathetic attitude towards customers
Collaborate with other departments to address customer needs
Keep detailed records of customer interactions and transactions
Provide information about products, services, and promotions
Requirements:

Proven experience as a Customer Service Representative or in a similar role
Strong communication and interpersonal skills
Ability to handle challenging customer situations with professionalism
Familiarity with customer service software and systems
Basic computer skills and proficiency in MS Office
Positive attitude and a commitment to customer satisfaction