Description

Position: Customer Service Executive

 Responsibilities:

Provide exceptional customer service via phone, email, and in-person
Address customer inquiries and resolve issues promptly
Process orders, returns, and exchanges accurately
Maintain a positive and customer-focused attitude
Collaborate with other departments to ensure customer satisfaction
Keep detailed records of customer interactions and transactions
 Requirements:

Proven experience as a Customer Service Executive or in a similar role
Excellent communication and interpersonal skills
Ability to handle challenging situations with a calm and professional demeanor
Strong problem-solving and decision-making skills
Proficient in Microsoft Office Suite