Description

Position: Call Center Executive

Responsibilities:

Handle inbound and outbound calls from customers
Provide information and assistance to callers
Resolve customer inquiries and concerns
Record and maintain accurate call logs
Follow communication scripts and guidelines
Collaborate with team members to meet targets

Requirements:

Previous experience as a Call Center Executive is a plus
Excellent communication and customer service skills
Ability to handle high call volumes
Proficient in using call center software
Strong problem-solving and multitasking abilities