Description

Join Our Team as a Telephone Operator in Dubai!

Are you a courteous and efficient communicator? We are a prominent business in Dubai, seeking a dedicated Telephone Operator to enhance our customer service experience.

Key Responsibilities:

Phone Management: Answer and direct incoming calls promptly and professionally.
Customer Assistance: Provide information, take messages, and assist customers with their inquiries.
Communication Skills: Maintain clear and effective communication with clients and internal staff.
Call Logging: Record essential information accurately, ensuring all details are logged.
Team Collaboration: Work closely with colleagues to ensure seamless operations and customer support.
Requirements:

Excellent verbal communication skills in English; knowledge of additional languages is a plus.
Previous experience as a telephone operator or in a similar customer service role.
Familiarity with phone systems and office equipment.
Polite, patient, and empathetic attitude toward customers.
Ability to multitask and handle high call volumes efficiently.
Benefits:

Competitive Salary and Performance-Based Bonuses
Health Insurance and Retirement Benefits
Ongoing Training and Professional Development
Supportive Work Environment and Career Advancement Opportunities

Help us create exceptional first impressions!